Commitment

Accessibility Statement

We believe good care starts with being reachable. Our website and services are designed to be accessible to everyone — including older adults, people with disabilities, and those who rely on assistive technologies.

Our Accessibility Commitments

These are the principles that guide how we build and maintain our website.

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Visual Accessibility

We use sufficient colour contrast ratios throughout our website to ensure text is readable for users with low vision or colour blindness. Font sizes are scalable and our layout responds gracefully to browser text size adjustments.

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Keyboard Navigation

All interactive elements on our website — including navigation menus, buttons, forms, and links — are accessible via keyboard. Focus indicators are visible so keyboard users can always identify where they are on the page.

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Responsive Design

Our website is fully responsive and works across all screen sizes, from mobile phones to large desktop monitors. Content reflows appropriately and touch targets are sized for ease of use on touchscreen devices.

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Clear Language

We write in plain, clear English to ensure our content is understandable to as wide an audience as possible, including older adults and those for whom English may be a second language.

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Alternative Text

Images on our website include descriptive alternative text so that users who rely on screen readers can understand the content and context of visual elements.

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Form Accessibility

All forms on our website include clearly labelled fields, descriptive error messages, and logical tab order to support users who rely on assistive technologies.

Our Standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — the internationally recognised benchmark for accessible web content. These guidelines cover a wide range of disabilities, including visual, auditory, physical, cognitive, and neurological.

We review our website periodically to identify and address barriers, and we factor accessibility into all new design and development work.

Assistive Technology Compatibility

Our website is designed to be compatible with common assistive technologies, including screen readers such as NVDA, JAWS, and VoiceOver; browser zoom and text resizing tools; keyboard-only navigation; and high contrast display modes. If you experience difficulty using our website with your assistive technology, please contact us and we will do our best to provide the information you need in an accessible format.

Accessibility of Our Care Services

Accessibility is not limited to our website — it is fundamental to how we deliver care. Our care coordinators are trained to communicate in ways that work for each individual client, whether that means written summaries, larger-print documents, verbal briefings, or working through a family member or authorised representative.

We welcome clients with a wide range of disabilities and health conditions, and we tailor our care plans to accommodate each person’s specific communication needs, mobility requirements, and preferences. Our care team is experienced in supporting clients with cognitive impairments, sensory disabilities, and complex health needs.

Feedback and Contact

Your feedback helps us improve. If you encounter any barriers on our website, need information in an alternative format, or have suggestions, please reach out — we take accessibility seriously and respond promptly.

Executive Home Care Ltd.
Victoria, British Columbia, Canada
Phone: 250–213–6836
Email: info@executivehomecare.ca

We aim to respond to accessibility enquiries within two business days.

Ongoing Commitment

Accessibility is an ongoing commitment, not a one-time project. We recognise that there is always more we can do, and we are dedicated to continuous improvement. We review our accessibility practices regularly and update this statement to reflect our current efforts and any known limitations.

This Accessibility Statement was last reviewed in June 2026.

Need Assistance?

Need information in a different format, or have a question about how we can accommodate you? Call us — we are always happy to help.

Call 250–213–6836