Terms of Service

1. Acceptance of Terms

By using our website or engaging our services, you agree to these Terms of Service and our Privacy Policy. If you have any questions or concerns about these terms, please contact us before proceeding — we are always happy to clarify.

2. Description of Services

Executive Home Care Ltd. provides boutique senior care and life management services in Victoria, BC and across Vancouver Island. Our services include but are not limited to personal care and health support, life management and administration, home and property services, and lifestyle and concierge services. The specific services provided to each client are governed by a separate written service agreement between Executive Home Care and the client or their authorised representative.

The information provided on our website is for general informational purposes only and does not constitute medical, legal, or financial advice. Always seek the advice of qualified professionals for specific guidance relating to your circumstances.

3. Website Use

You may use our website for lawful purposes only. You agree not to use our website in any way that violates applicable local, provincial, or federal laws or regulations; to transmit any unsolicited or unauthorised advertising or promotional material; to impersonate any person or entity or misrepresent your affiliation with any person or entity; to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website; or to introduce any viruses, trojans, worms, or other material that is malicious or technologically harmful.

We reserve the right to terminate or restrict your access to our website at any time, without notice, for any reason.

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Executive Home Care Ltd. or its content suppliers and is protected by Canadian copyright law and international copyright treaties. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from this website without our prior written consent.

The Executive Home Care name, logo, and all related marks are trademarks of Executive Home Care Ltd. Nothing on this website should be construed as granting any licence or right to use any trademark without our prior written permission.

5. Service Agreements and Fees

All care and life management services are provided under a separate written service agreement, which sets out the specific scope, fees, payment terms, and cancellation policy that apply to your situation. Pricing information on our website is indicative only and subject to change. Your final pricing is confirmed in writing after an initial consultation and assessment — there are no surprises.

6. Website Disclaimer

Our website is provided on an “as is” basis. While we take care to keep information accurate and up to date, we make no warranties about the completeness, reliability, or availability of the site or its content. We are not responsible for any loss or inconvenience caused by temporary unavailability or errors on the website.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Executive Home Care Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the amount paid by you to us in the three months preceding the claim.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience and information. These links do not constitute an endorsement of those websites or their content. We have no control over the content of third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them. We encourage you to review the privacy policies and terms of service of any third-party websites you visit.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of British Columbia.

10. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

11. Contact

If you have any questions about these terms, please get in touch. We prefer a direct conversation over legal ambiguity.

Executive Home Care Ltd.
Victoria, British Columbia, Canada
Phone: 250–213–6836
Email: info@executivehomecare.ca